Software as a Service (SaaS)
Discussion of text analytics offerings provided on a SaaS (Software as a Service) basis. Related subjects include:
- (in DBMS2) Other database management or analytic SaaS
- (in The Monash Report) Application SaaS and strategic issues in SaaS
Wise Crowds of Long-Tailed Ants, or something like that
Baynote sells a recommendation engine whose motto appears to be “popularity implies accuracy.” While that leads to some interesting technological ideas (below), Baynote carries that principle to an unfortunate extreme in its marketing, which is jam-packed with inaccurate buzzspeak. While most of that is focused on a few trendy meme-oriented books, the low point of my briefing today was the probably the insistence against pushback that “95%” of Google’s results depend on “PageRank.” (I think what Baynote really meant is “all off-page factors combined,” but anyhow I sure didn’t get the sense that accuracy was an important metric for them in setting their briefing strategy. And by the way, one reason I repeat the company’s name rather than referring to Baynote by a pronoun is that on-page factors DO matter in search engine rankings.)
That said, here’s the essence of Baynote’s story, as best I could figure it out. Read more